Privacy Policy


The administration of Casino Shangri La respects your personal data and ensures its protection. To protect the security of your personal data, we have developed this privacy policy, which includes all the main matters related to data processing and your rights as a data subject. The policy has been developed in accordance with the legislation of Georgia and the General Data Protection Regulation (GDPR).

About us


“Georgian Capital Group” LLC is the organizer of the casino and slot machines salon, which does its business under the “Shangri La” trademark and operates on the basis of the #19-04/78 and N19-06/300 permits issued by the LEPL Revenue Service. The legal address of the Company: Georgia, Tbilisi, Krtsanisi district, right embankment of Mtkvari, the area in front of “Berikoni” restaurant. Contact information:;

The purpose and basis of data collection

Your personal data is processed only for one or more predetermined purposes, including:
– To provide you with relevant services, products and offers. In addition, data collection/processing is provided for by the legislation of Georgia or is a necessary condition to provide you with services;
– For marketing purposes, in order to inform existing customers about the latest services/products and offers of the Company. In addition, you have the right to withdraw your consent to processing your personal data for direct marketing purposes;
– In order to improve the service;
– For the purpose of the safe operation of the company;
– In order to fulfill the obligations established by the law for the company;
– To ensure responsible gambling.

Your personal data may be processed based on one or more of the following grounds:
– Your consent;
– Data processing is necessary to provide you with services;
– Data processing is provided for by law;
– Data processing is necessary for the controller to perform his/her statutory duties, as established by the legislation of Georgia;
– The processing of special categories of data is directly and specifically regulated by law, and their processing is a necessary and proportionate measure in a democratic society.

The personal information we process and the sources of their collection 

– During your visit to the Casino, we will collect the following data: name, surname, citizenship, phone number, e-mail address, identity document data: personal number, ID and/or citizenship document (passport)/driver’s license number, document issuance date, issuer country, issuing authority and validity period; date of birth, gender, photo, photo/video image;
– In addition, during telephone communication with you, for the purpose of providing services, the conversation with the operator is being recorded;
– Personal data may be obtained from third parties, for example, information obtained from other public entities and organizations, in order to fulfill the obligations established by law, among them the information about individuals listed as prohibited or dependent.
– In addition, we will collect data about you when you use our website.

Data Sharing

In order to provide you with services and/or inform you about the updates, your data may be shared with the third parties, in accordance with the legislation of Georgia.

The basis for data sharing may be the company’s obligations to perform its duties, as established by the legislation of Georgia, including, but not limited to, the obligations imposed by the Gambling laws, the Tax Code, the orders of the head of the Financial Monitoring Service, etc.

Your data may be shared with private and/or public legal entities, state and/or administrative bodies, in accordance with the law.

Please be assured that if your data is shared with the third parties, it will be done with all reasonable security measures and in full compliance with the Personal Data Protection law of Georgia.

Your Rights

You, as a data subject, have the rights provided for in Chapter III of the Georgian Law on Personal Data Protection, including the right to:
– receive information on the processing of data;
– access and obtain a copy;
– rectification, update and completion of data;
– termination of the processing, erasure or destruction of data;
– blocking of data;
– transmission of data;
– withdraw consent;
– appeal;

Please note that the above rights are not absolute rights and they may be restricted if this is expressly provided for by law or if the disclosure of information is against the law.

Personal Data Storage Period

The period during which the Company may store your personal data depends on the purposes for which the data was collected. Your personal data is stored for the period and in the manner established by the legislation of Georgia, including the Law of Georgia on Organizing Lotteries, Games of Chance and other Prize Games, the Tax Code of Georgia and the orders of the head of the financial monitoring service, in order to fulfill the duties imposed by the law.

Changes to the Privacy Policy

Company may update privacy policy from time to time. We will notify you of any changes by posting a new privacy policy on this page.

Contact and Final Provisions

In relation to the issues defined by this policy, including any issues