Privacy Policy

Privacy Policy of the Website

The administration of the s hangrila.ge/tbilisi/ website is committed to safeguarding your privacy online. We place great importance on protecting the information you provide us. Our privacy policy is based on the requirements of the General Data Protection Regulation (GDPR) of the European Union. The purposes for which we collect personal data include improving our service, contacting visitors of this website, sending email newsletters, providing services related to the activities of this website, and other actions specified below.

Collection and Use of Personal Data

We collect and use your personal data only with your voluntary consent. By giving your consent, you allow us to collect and use the following data: name, surname, telephone number, and email address. The collection and processing of your data comply with the laws applicable in the European Union and Georgia.

Data Storage, Modification, and Deletion

Users who have provided their personal data to the shangrila.ge/tbilisi/ website have the right to modify or delete their data, as well as withdraw their consent for its use. The retention period for your personal data is 60 months. Upon the termination of data usage, the website administration deletes the data. We may transmit your personal data to third parties only with your voluntary consent. If such data has been transmitted, we cannot make changes to it in other organizations not affiliated with us.

Use of Technical Data During Website Visits

When you visit the shangrila.ge/tbilisi/ website, records of your IP address, visit time, browser settings, operating system, and other technical information necessary for displaying website content are stored in the database. Based on this data, it is impossible for us to identify the visitor’s identity.

Provision of Information by Children

If you are a parent or guardian and you are aware that your children have provided their personal data to us without your consent, please contact us at info@shangrila.ge. It is prohibited to provide the personal data of minors on our service without the consent of parents or guardians.

Use of Cookies

For the correct display of content and the convenience of using the shangrila.ge/tbilisi/ website, we use cookie files. These are small files stored on your device. They help the website remember information about you, such as the language in which you view the site and the pages you have previously accessed. This information is useful for your next visit, making browsing the site more convenient. You can configure the acceptance or blocking of cookies in your browser settings. However, the inability to accept cookies may limit the functionality of the website.

Use of Personal Data by Other Services

This website uses third-party internet services that independently collect information: Google Analytics, Google AdSense, etc. The data collected by these services may be provided to other services within these organizations, and they may use the data to personalize advertisements in their own ad network. You can read the user agreements of these organizations on their websites. You can also opt out of the collection of your personal data, for example, the Google Analytics opt-out browser add-on is available here. We do not transfer personal data to other organizations and services not mentioned in this privacy policy. The only exception is the transfer of information in compliance with the lawful requirements of authorized state bodies.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for their content. We recommend that you review the privacy policy of each website you visit, if it is available.

Changes to the Privacy Policy

Our website shangrila.ge/tbilisi/ may update our privacy policy from time to time. We will notify you of any changes by posting a new privacy policy on this page. We monitor changes in the legislation concerning personal data in the European Union and Georgia. If you have provided us with your personal data, we will inform you of any changes to the privacy policy. If your personal data has been entered incorrectly, we will be unable to contact you.

Feedback and Final Provisions

To contact the administration of the shangrila.ge/tbilisi/  website regarding privacy policy and website usage, you can use the following address: info@shangrila.ge or the contact form provided in the corresponding section of this website. If you do not agree with this privacy policy, you cannot use the services of the shangrila.ge/tbilisi/ website, and in this case, you should refrain from visiting our website.

If you would like to receive information about what data is processed during your visit to the casino, please see the privacy policy for the casino’s guests.

In addition, if you have any issues related to personal data processing or the exercise of your rights, please contact our Data Protection Officer, Mariam Tsiklauri, at the following email address: tsiklauri@shangrila.ge.

Your request will be reviewed by the company’s Personal Data Protection Officer, and you will be notified of an answer no later than 10 working days after receiving it.